Bariatric Update

The drama continues on my attempts to get a surgery date.  My paperwork has now been sent to a 3rd fax number at Medical Mutual because they cannot locate the file.  I am to the point where I want to ask if I need to physically carry the file over to them and put it in their hands!  But since it seems to always get lost in "imaging", I am not sure that would help.  The insurance coordinator told me today that he is now pissed to which I said, good, then I will do my best to just remain frustrated.  No sense in both of us being pissed off.  He said he's hopeful that we will get an answer by the end of next week.  So, we shall see.